Lead Retrieval Software That Goes Beyond Badge Scanning

Most lead retrieval software scans a badge and stores a name, leaving exhibitors with a contact list and no record of what was actually discussed. Rozie Synopsis captures the conversation itself, buyer intent, objections, and next steps, then syncs it to CRM in real time instead of the one to three weeks badge exports typically take.

Learn How Lead Activation Works
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The Challenge of Leads Without Context

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Badge scanning solved the business card problem. It didn't solve the follow-up problem. It breaks down for three specific reasons:

  • A name, title, and company are captured in a second, but nothing about what the visitor actually asked, needed, or objected to.
  • Traditional badge-scanning workflows often take one to three weeks to reach a sales team, well past the point when a lead is still warm.
  • Exported CSVs still need to be cleaned, deduplicated, and manually loaded into a CRM before anyone can actually act on them.

What Is Lead Retrieval Software?

Lead retrieval software lets exhibitors and sponsors capture attendees' contact information at a booth. Coverage splits into three tool types, and most exhibitors have used at least one.

Standalone Badge Scanners

Rented hardware or a simple app that scans a badge or QR code, with no connection to any other system.

Native Event-App Scanners

Built into the event's own app, storing leads inside that platform until exported at the end of the show.

CRM-Integrated Platforms

Connects lead capture directly to the exhibitor's CRM, though the connection is often still a manual export step rather than a live sync.

Trusted by

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awards

Event Technology Awards Best Use of AI Technology trophy with Sponsor Logo Synopsis.
Best technology start-up
Event Technology Awards Best Use of AI Technology trophy with Sponsor Logo Synopsis.
Best use of ai technology
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New Event
Technology
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Event AI
Technology
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Use of Language Technology
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Use of AI
Outstanding Use of Generative
AI in Events
Best AI for Accessibility & Inclusion at
Events

What to Look For in Lead Retrieval Software

Conversation Capture

Ask if it records what was discussed, not just who was scanned, since intent is what actually qualifies a lead.

Real-Time CRM Sync

Ask whether leads reach the CRM instantly or require a manual export and import after the show.

Follow-Up Speed

Ask how quickly a rep can act on a lead, since leads contacted within minutes qualify far more often than those contacted later.

Organizer Visibility

Ask whether organizers get performance data per exhibitor, which is what actually justifies sponsorship renewal conversations.

How Rozie Synopsis Approaches This

User interface for 'Synopsis for Events - AV Workspace' showing a 'Stage View' with options to select a stage and session, a toggle for AutoAV, controls to start listening to a session, and playback controls for an audio track titled 'Water Power Hydro Basics - Hydro Overview'.

Capture

Records booth conversations via badge scans, QR codes, business cards, voice-to-text, or manual entry, with optional recording.

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Sync

Pushes structured leads directly into the exhibitor's CRM, including Salesforce, HubSpot, or Zoho, in real time, with no manual export or import step.

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Structure

AI turns each conversation into a structured record with a summary, buyer intent, objections, products discussed, and recommended next steps.

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Follow Up

Supports automated follow-up workflows using the structured lead data captured during the event.

Who It's For

Exhibitors and Sponsors

Turn every booth conversation into a structured, CRM-ready lead instead of a stack of scanned badges to sort through later.

Sales and Marketing Teams

Follow up while interest is highest, with context on what was actually discussed instead of a bare contact record, the kind of speed increasingly tied to sponsor ROI.

Event Organizers

Get real-time visibility into exhibitor performance, conversation volume, and trending topics across the entire show floor.

Sponsorship Teams

Show sponsors concrete lead and engagement data per exhibitor to support renewal and upsell conversations, backed by proven sponsorship strategies.

After the Event: A Connected Lead Record

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Lead retrieval software's job usually ends at export. Rozie Synopsis runs on the CRMs and event tech exhibitors already use, so the lead activation workflow fits into existing sales operations rather than adding another export step to manage.

Every captured conversation stays attached to its structured summary, buyer intent, and follow-up status inside the CRM, giving reps full context long after the show floor closes and giving organizers the data to prove sponsorship ROI at renewal time.

Frequently asked questions

What does lead retrieval software actually capture?

Traditional platforms capture a name, title, and company from a badge or QR scan. Rozie Synopsis also captures the conversation itself, including buyer intent and objections.

How is Rozie Synopsis different from standard badge-scanning lead retrieval?

Standard tools stop at contact capture. Rozie Synopsis structures each conversation with AI and syncs it to CRM in real time, instead of a CSV export days or weeks later.

How much faster is follow-up with Rozie Synopsis?

Exhibitors using Rozie Synopsis have seen up to 60% faster lead follow-up, since leads reach the CRM in real time rather than after a manual export.

Does capturing full conversations require attendee consent?

Yes, capturing full conversations requires attendee consent. Structured voice conversation capture is consent-based, and exhibitors can still use badge, QR, card, or manual entry without it.

Can Rozie Synopsis integrate with our exhibitors' existing CRMs?

Yes, Rozie Synopsis can integrate with exhibitors’ existing CRM. It syncs directly with Salesforce, HubSpot, Zoho, and other CRMs, reducing manual data entry and post-event cleanup.

What visibility do organizers get into exhibitor lead performance?

Organizers get real-time dashboards showing conversation volume, lead counts, trending topics, and booth traffic per exhibitor, supporting sponsorship renewal conversations.

customers speak

Virginia Sharma
Head of Brand and Product Marketing, Google Public Sector

"Love the product and so pleased with the output, now powered by Gemini! Getting near real time summaries of sessions from our events in user friendly interface that integrates with our event app Whova. Look forward to our continued partnership for future events."

Bill Harris
Co-Founder and Chief Customer Officer, ITC Vegas

"Synopsis for events has really been a game changer for us."

Santiago
Principal Lead Data Scientist at Swiss International Airlines, Speaker at IATA WDS 2025

"This tool for real time extraction of speaker insights is really amazing! Totally recommend this for any future conference."

Hellen Ndichu
Director of Safety, Rwandair

“The summary will be a good thing to share with the rest of the team so they can have the same feeling that we had for the last three days.”

Oliver Ross
Director, Co-Brand Business Development, Visa

“The after‑event material will be really handy for memory recall—remembering which partners we wanted to speak to and what they talked about in their sessions.”

Jeremy Bolduc
CIO, Leading Edge Aviation

“At the end of it, being able to get everything put together in almost like an executive summary – that, to me, was gold.”

Martyn McMurray
Commercial Director, Terrapinn

"Synopsis for events has really helped us with what we can offer delegates from a pre and post-event perspective. Delegates these days need to be able to show quantifiable takeaways from what they've gathered."

Daniel Boyle
General Manager Transport, Terrapinn

"The fact that it could get some complex insights into one or two lines impressed me."

Chuck Crowder
VP and Global Head of Customer Engagement, ARC

“Rozie Synopsis I would love to see at every event...Outstanding technology, great product.”

Amit Tuli
Executive IT Architect, Nordcloud, an IBM Company

“When I look at the synopsis output, it was really summarizing the whole discussion into a very brief one, very accurate to the point and picking up the right context.”

60
+
Events Served
17000
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Corporations Served
200,000
+
Attendees Served
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