AI Event Transcription and Summaries for Product Feedback Sessions

Product feedback sessions reveal some of the most valuable insights teams will ever gather user reactions, feature requests, pain points, and real-world context missing from surveys. Yet most of it slips through the cracks. Rozie Synopsis captures everything with AI-powered transcription and real-time structured summaries, turning raw conversations into a searchable insight hub your product and engineering teams can revisit anytime.

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The Challenge of Capturing & Retaining Insights During Feedback Sessions

Two men in suits seated on stools having a discussion on stage at the Google Public Sector Summit with a colorful abstract background.

According to Ebbinghaus’ Forgetting Curve, people lose most new information within hours. In feedback environments, this challenge becomes amplified: conversations move quickly, users jump between topics, and teams are busy facilitating rather than taking notes.

Rozie Synopsis solves this by capturing every exchange in real time and turning them into clear insights, patterns, and action items teams can review, share, and act on long after sessions wrap.

What Is AI Event Transcription & Summarisation?

AI event transcription converts spoken feedback into accurate, structured text using advanced speech recognition. AI summarisation then condenses long discussions and analyses them surfacing themes, sentiment, blockers, and opportunities your team may not catch in the moment.

Product & UX Teams

Stay aligned on user needs, behaviour patterns, and feature expectations.

Engineering Teams

Review precise technical context without relying on memory.

Marketing Teams

Turn feedback into messaging, FAQs, market insights, and user stories.

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Why Rozie Synopsis Is Valuable for Product Feedback Sessions

Accurate Insight Capture

Every user comment, challenge, and request is recorded clearly and can be reviewed anytime.

Cross-Team Accessibility

Teams who couldn’t join a session can still engage deeply with accurate transcripts and summaries.

Pattern & Theme Detection

AI highlights recurring needs, sentiment shifts, common blockers, and usability cues that inform roadmap decisions.

Content Creation

Convert raw feedback into research reports, product requirement documents, investor updates, and internal summaries with minimal effort.

How Rozie Synopsis Works During Feedback Sessions

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Capture Every Session

Connects to your AV setup and records audio, video, and screen flows automatically.

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Transcribe Instantly

Produces clean, speaker-tagged transcripts in real time so nothing gets missed.

Summarise and Analyse

Identifies themes, sentiment, decisions, and action items across all sessions.

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Reuse and Share

Creates a searchable, year-round feedback hub your team can explore any time.

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Types of Product Feedback Sessions Rozie Synopsis Supports

User Interviews

Capture every detail of user behaviour, expectations, and friction points with structured takeaways for product teams.

Beta & Early Access Programs

Document real-world usage feedback, bug reports, and feature reactions at scale.

Customer Advisory Boards

Preserve strategic insights, directional guidance, and executive-level feedback shared by power users.

Usability & Design Testing

Record live walkthroughs, design critiques, prototype reactions, and the reasoning behind user decisions.

After the Event: Your Post-Session Insight Hub

Sign at Google Public Sector Summit titled 'Session insights' with instructions to scan a QR code for live insights and session recaps.

Rozie Synopsis transforms every transcript, summary, and user insight into a structured, branded feedback hub designed in your product or company colours.

It becomes an always-on library that supports product strategy, UX optimisation, roadmap decisions, internal alignment, and ongoing customer insight much like the knowledge hubs created for major AI Conferences.

Frequently asked questions

Can Rozie capture nuanced user reactions such as tone, sentiment, or hesitation?

Yes. Beyond transcription, Rozie identifies sentiment patterns and emotional cues within conversations, helping teams understand not just what users said but how they felt when saying it.

How does Rozie help teams prevent loss of context during fast, multi-topic feedback discussions?

Rozie groups insights by theme, request type, and user intent. Even when users jump between topics, the summaries keep the narrative organised so teams can easily trace the reasoning behind each point.

Can Rozie handle highly technical feedback or domain-specific terminology?

Absolutely. Rozie’s industry-tuned models capture technical language, acronyms, UX terminology, and engineering concepts accurately, making transcripts far more reliable than generic AI tools.

Does Rozie support sessions that include both in-person and remote users?

Yes. Rozie works seamlessly across onsite rooms and virtual meeting platforms, consolidating all discussions into unified transcripts and summaries for hybrid feedback sessions.

Can Rozie’s outputs be used to fuel product roadmaps or leadership presentations?

Definitely. Teams often convert Rozie’s summaries into PRDs, sprint briefs, roadmap justification slides, investor updates, and customer-backed insights for leadership without manual rework.

Love the product and so pleased with the output, now powered by Gemini! Getting near real time summaries of sessions from our events in user friendly interface that integrates with our event app Whova. Look forward to our continued partnership for future events

Virginia Sharma

Head of Brand and Product Marketing, Google Public Sector

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I have to say that about 20 minutes into the opening presentation, that I realized that the “Speaker Insights” projected on the screen were AI generated. I will go back and refer to some of them. Well done!”

Pascale Batchoun

Speaker, IATA World Data Symposium