AI Event Transcription and Summaries for Product Feedback Sessions

Product feedback sessions reveal some of the most valuable insights teams will ever gather user reactions, feature requests, pain points, and real-world context missing from surveys. Yet most of it slips through the cracks. Rozie Synopsis captures everything with AI-powered transcription and real-time structured summaries, turning raw conversations into a searchable insight hub your product and engineering teams can revisit anytime.

Learn How AI Summarization Works
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The Challenge of Capturing & Retaining Insights During Feedback Sessions

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According to Ebbinghaus’ Forgetting Curve, people lose most new information within hours. In feedback environments, this challenge becomes amplified: conversations move quickly, users jump between topics, and teams are busy facilitating rather than taking notes.

Rozie Synopsis solves this by capturing every exchange in real time and turning them into clear insights, patterns, and action items teams can review, share, and act on long after sessions wrap.

What Is AI Event Transcription & Summarisation?

AI event transcription converts spoken feedback into accurate, structured text using advanced speech recognition. AI summarisation then condenses long discussions and analyses them surfacing themes, sentiment, blockers, and opportunities your team may not catch in the moment.

Product & UX Teams

Stay aligned on user needs, behaviour patterns, and feature expectations.

Engineering Teams

Review precise technical context without relying on memory.

Marketing Teams

Turn feedback into messaging, FAQs, market insights, and user stories.

Trusted by

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A picture of RX logo.
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Why Rozie Synopsis Is Valuable for Product Feedback Sessions

Accurate Insight Capture

Every user comment, challenge, and request is recorded clearly and can be reviewed anytime.

Cross-Team Accessibility

Teams who couldn’t join a session can still engage deeply with accurate transcripts and summaries.

Pattern & Theme Detection

AI highlights recurring needs, sentiment shifts, common blockers, and usability cues that inform roadmap decisions.

Content Creation

Convert raw feedback into research reports, product requirement documents, investor updates, and internal summaries with minimal effort.

How Rozie Synopsis Works During Feedback Sessions

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Capture Every Session

Connects to your AV setup and records audio, video, and screen flows automatically.

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Transcribe Instantly

Produces clean, speaker-tagged transcripts in real time so nothing gets missed.

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Summarise and Analyse

Identifies themes, sentiment, decisions, and action items across all sessions.

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Reuse and Share

Creates a searchable, year-round feedback hub your team can explore any time.

Types of Product Feedback Sessions Rozie Synopsis Supports

User Interviews

Capture every detail of user behaviour, expectations, and friction points with structured takeaways for product teams.

Beta & Early Access Programs

Document real-world usage feedback, bug reports, and feature reactions at scale.

Customer Advisory Boards

Preserve strategic insights, directional guidance, and executive-level feedback shared by power users.

Usability & Design Testing

Record live walkthroughs, design critiques, prototype reactions, and the reasoning behind user decisions.

After the Event: Your Post-Session Insight Hub

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Rozie Synopsis transforms every transcript, summary, and user insight into a structured, branded feedback hub designed in your product or company colours.

It becomes an always-on library that supports product strategy, UX optimisation, roadmap decisions, internal alignment, and ongoing customer insight much like the knowledge hubs created for major AI Conferences.

Frequently asked questions

Does Rozie Synopsis support multilingual customer feedback?

Yes. Transcription and translation are supported across more than 75 languages, making it suitable for global product feedback sessions.

What types of product feedback sessions can be transcribed?

Customer interviews, feedback roundtables, usability discussions, beta feedback sessions, and internal product review meetings can all be transcribed.

Are transcripts available after the feedback session ends?

Yes. Transcripts and AI-generated summaries are available after the session inside a searchable, internal knowledge hub.

Does Rozie support sessions that include both in-person and remote users?

Yes. Rozie works seamlessly across onsite rooms and virtual meeting platforms, consolidating all discussions into unified transcripts and summaries for hybrid feedback sessions.

How does Rozie Synopsis support product feedback sessions?

Rozie Synopsis captures live or recorded feedback sessions and transcribes conversations with speaker attribution and session metadata.

customers speak

Virginia Sharma
Head of Brand and Product Marketing, Google Public Sector

"Love the product and so pleased with the output, now powered by Gemini! Getting near real time summaries of sessions from our events in user friendly interface that integrates with our event app Whova. Look forward to our continued partnership for future events."

Bill Harris
Co-Founder and Chief Customer Officer, ITC Vegas

"Synopsis for events has really been a game changer for us."

Santiago
Principal Lead Data Scientist at Swiss International Airlines, Speaker at IATA WDS 2025

"This tool for real time extraction of speaker insights is really amazing! Totally recommend this for any future conference."

Hellen Ndichu
Director of Safety, Rwandair

“The summary will be a good thing to share with the rest of the team so they can have the same feeling that we had for the last three days.”

Oliver Ross
Director, Co-Brand Business Development, Visa

“The after‑event material will be really handy for memory recall—remembering which partners we wanted to speak to and what they talked about in their sessions.”

Jeremy Bolduc
CIO, Leading Edge Aviation

“At the end of it, being able to get everything put together in almost like an executive summary – that, to me, was gold.”

Martyn McMurray
Commercial Director, Terrapinn

"Synopsis for events has really helped us with what we can offer delegates from a pre and post-event perspective. Delegates these days need to be able to show quantifiable takeaways from what they've gathered."

Daniel Boyle
General Manager Transport, Terrapinn

"The fact that it could get some complex insights into one or two lines impressed me."

Chuck Crowder
VP and Global Head of Customer Engagement, ARC

“Rozie Synopsis I would love to see at every event...Outstanding technology, great product.”

Amit Tuli
Executive IT Architect, Nordcloud, an IBM Company

“When I look at the synopsis output, it was really summarizing the whole discussion into a very brief one, very accurate to the point and picking up the right context.”

60
+
Events Served
17000
+
Corporations Served
200,000
+
Attendees Served
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