AI Event Transcription and Summaries for Hospitality & Tourism Events

Hospitality and tourism events generate hours of valuable insights from destination trends and guest experience strategies to travel behaviour shifts and emerging hospitality technologies yet most teams struggle to capture and reuse all of this content. Rozie Synopsis, an award-winning platform, solves this with AI-powered transcription and structured summaries delivered in real time during sessions and turned into a searchable knowledge hub teams can return to long after the event ends.
Learn How AI Summarization Works
Crowd of people gathered at a conference or summit with colorful informational booths and banners in a spacious indoor venue.

The Challenge of Capturing & Retaining Insights at Hospitality & Tourism Events

Two men in suits seated on stools having a discussion on stage at the Google Public Sector Summit with a colorful abstract background.
According to Ebbinghaus’ Forgetting Curve, people lose most new information within hours. This is especially challenging at hospitality and tourism events where packed agendas, rapid-fire panels and multiple parallel tracks make it difficult to absorb every discussion.

Rozie Synopsis fixes this by capturing sessions in real time and turning them into clear insights and action items teams can revisit, share and build on long after the event ends.

What Is AI Event Transcription & Summarisation for Hospitality & Tourism?

AI event transcription converts spoken content from hospitality and tourism sessions into accurate text using advanced speech recognition. AI summarisation then condenses these conversations and analyses them, turning complex industry discussions into structured takeaways stakeholders can understand instantly.
Attendees
Stay aligned on guest insights, destination trends, sustainability priorities and leadership messages.
Organisers
Share event recaps faster, track themes and boost post-event engagement.
Marketing & Content Teams
Turn sessions into newsletters, blogs, destination reports and internal resources.

Why Rozie Synopsis Is Valuable for Hospitality & Tourism Events

Knowledge Retention
Teams can revisit insights on traveller behaviour, guest experience, marketing strategies and operational decisions anytime strengthening Attendee Engagement across the event lifecycle.
Content Accessibility
Multilingual insights ensure attendees from diverse backgrounds can understand every session clearly.
Industry Learning
AI highlights recurring themes sustainability, workforce challenges, digital transformation, destination competitiveness, guest experience trends and revenue optimisation.
Content Creation
Convert session outputs into executive summaries, leadership memos, destination marketing content, training materials, presentations and onboarding resources with minimal effort.

How Rozie Synopsis Works During Hospitality & Tourism Events

User interface for 'Synopsis for Events - AV Workspace' showing a 'Stage View' with options to select a stage and session, a toggle for AutoAV, controls to start listening to a session, and playback controls for an audio track titled 'Water Power Hydro Basics - Hydro Overview'.
Capture Every Session
Connects to event AV and automatically captures audio across all stages and breakout rooms.
Summary card highlighting generative AI for customer experience enhancement and balancing technology with human touch, with Rozie Synopsis branding and a QR code.
Summarise and Analyse
Identifies themes, decisions, guest expectations, marketing insights and action items into structured summaries.
White card with a central colorful audio waveform in pink, red, and orange gradient, Rozie Synopsis logo at bottom left, and a QR code at bottom right.
Transcribe Instantly
AI produces clean, speaker-tagged transcripts in real time.
Presentation slide and speaker at IATA event showing key takeaways from #IATAWDS with insights from industry leaders.
Reuse & Share
Creates a searchable year-round knowledge hub with all event insights.

Award-winning AI experience production platform
for events

Event Technology Awards 2025 Winner
best use of ai technology
Event Technology Awards 2025 Winner
best technology start-up
EVENT TECH LIVE STARTUP LAUNCHPAD WINNER 2025
gold price

Types of Hospitality & Tourism Events Rozie Synopsis Supports

Hospitality Leadership Summits
Capture executive discussions on service excellence, revenue strategy, brand growth, workforce development and innovation.
Destination & Tourism Conferences
Record insights into traveller behaviour, destination competitiveness, travel marketing, global tourism trends and partnerships.
Hotel, F&B & Operations Forums
Document sessions on operations, guest satisfaction, sustainability, technology adoption, safety standards and experience design.
Travel Tech & Innovation Events
Preserve discussions on AI, digital booking, automation, personalisation, loyalty ecosystems and next-generation guest experiences.

After the Event: Your Post-Event Hospitality Knowledge Hub

Sign at Google Public Sector Summit titled 'Session insights' with instructions to scan a QR code for live insights and session recaps.
Rozie Synopsis turns every transcript, summary and takeaway into a structured post-event knowledge hub designed in your event’s own colours and branding.

It becomes an always-on library that supports internal communications, training, guest experience improvements, destination strategy and ongoing industry innovation.

Frequently asked questions

Can Rozie Synopsis manage large hospitality and tourism events with multiple simultaneous sessions?
Yes. Rozie captures and processes audio across multiple rooms at once, generating individual transcripts and summaries for every session.
How quickly are transcripts and summaries available after each session?
Rozie delivers real-time transcripts and near-instant summaries, enabling teams to share recaps and key takeaways within minutes.
Can Rozie support global hospitality events with multilingual participants?
Absolutely. Rozie provides real-time translation in 20+ languages so global teams can follow sessions and access summaries in their preferred language.
How does Rozie help organisations turn tourism event content into reusable assets?
Rozie converts transcripts and summaries into structured insights that teams can reuse for marketing content, training materials, strategy documents and internal communications.
Is Rozie suitable for capturing sensitive commercial or operational discussions?
Yes. Rozie includes enterprise-grade security, role-based permissions and private hubs to protect confidential content.
Love the product and so pleased with the output, now powered by Gemini! Getting near real time summaries of sessions from our events in user friendly interface that integrates with our event app Whova. Look forward to our continued partnership for future events
Virginia Sharma
Head of Brand and Product Marketing, Google Public Sector
Head of Brand and Product Marketing, Google Public Sector
Get Synopsis
I have to say that about 20 minutes into the opening presentation, that I realized that the “Speaker Insights” projected on the screen were AI generated. I will go back and refer to some of them. Well done!”
Pascale Batchoun
Speaker, IATA World Data Symposium
Speaker, IATA World Data Symposium
Get Synopsis
Rozie Synopsis tool for real time extraction of Speaker Insights is really amazing! Totally recommend this for any future conference. Great job.
Santiago Erroz Ferrer
Speaker, IATA World Data Symposium
Speaker, IATA World Data Symposium
Get Synopsis
It was really easy… and very valuable.The Synopsis team was very fast
Jakeline Anguiano
Encore (AV Tech)
Encore (AV Tech)
Get Synopsis
Having the summary allows me to participate in a way where I get the knowledge but don’t have to choose between going here or going there.
Franklin
Attendee, ITC Vegas
Attendee, ITC Vegas
Get Synopsis